Shipping Policy

At Vastra Trendz, we strive to deliver your orders safely, reliably, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

We offer free shipping across India on all orders. There are no additional shipping or handling charges for deliveries within India.

1. Order Processing Time

  • Orders are processed within 1–2 business days after placement.
  • Orders are not processed on Sundays or public holidays.
  • During high demand or operational delays, processing may take slightly longer.
  • You will receive an email or SMS notification once your order is dispatched.

2.Shipping & Delivery Time

  • After dispatch, orders are usually delivered within 5–7 business days.
  • Delivery times are estimated and not guaranteed. Delays may occur due to courier operations, weather, or regional factors.

3. Shipping Coverage

  • We currently ship to most serviceable locations across India via our courier partners.
  • Delivery availability depends on the courier service coverage for the provided pincode.

4. Shipping Charges

  • Shipping charges, if applicable, will be calculated at checkout and displayed before payment.
  • Any additional charges for re-shipping due to incorrect addresses or failed deliveries will be communicated in advance.

5. Delivery Schedule

  • Deliveries are typically made Monday to Saturday during standard working hours.
  • Delivery on Sundays or public holidays depends on courier availability.

6. Address Accuracy

  • Please provide a complete and accurate shipping address, including phone number and pincode, at checkout.
  • Once an order is dispatched, we may not be able to modify the shipping address or order details.

7. Shipment Tracking

  • A tracking link will be shared via email or SMS once your order is shipped.
  • Tracking information may take up to 24 hours to appear in the courier system.

8. Failed or Undelivered Shipments

  • If delivery is unsuccessful due to incorrect address details or customer unavailability, the courier may attempt re-delivery.
  • If the shipment is returned to us, re-shipping may incur additional charges, which will be communicated beforehand.

9. Damaged Packages during Delivery

  • If a package appears damaged or tampered with upon delivery, please refuse the delivery and contact our support team immediately.
  • Our team will assist you with the next steps.

10. Returns & Refunds

  • For information on returns, exchanges, or refunds, please refer to our Returns Policy page.
  • Return eligibility and procedures are clearly outlined there to ensure a smooth process.

11. Contact Information

For any shipping-related queries, please reach out to us:

  • 📧 Email: vastratrendz11@gmail.com
  • 📞 Phone: +91 9624736542